Reference

tanhoki Legal Terms for Your Account

tanhoki Legal sets out how we handle your account, phone verification, wallet records and access to titles such as Super Sic Bo and Rocket Crash.

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CONTACT ROUTES

Get Legal Help Near Your Account

A clear contact route matters when a Legal question affects your account or wallet record. We direct you to support chat from the account area, where you can explain the issue without posting payment details publicly. Include your registered phone number only through the secure prompt, and keep your receipt ready when the question concerns DANA, QRIS or a bank transfer.

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Account access

Use support chat when phone verification, a sign-in check or a Legal access question stops you from reaching your account. We can point you to the relevant clause and the next account step.

Wallet records

For DANA, OVO, GoPay or QRIS questions, share the receipt reference through the requested account route. We use that reference to match the wallet event without asking you to publish sensitive details.

Policy changes

Ask support chat where a revised Legal wording applies to your account. We can identify the current page version, explain the change in plain English and record your request for a correction.

DATA PRACTICE

How We Apply tanhoki Legal Rules

Legal protection is practical: we separate account details from wallet references, limit access to people handling the relevant request, and keep policy changes visible on this page.

Account data

We use registration details and your verified phone number to connect you with the correct account record. If a Legal request concerns identity or access, we ask for only the checks needed to locate that record.

Wallet references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references are handled as transaction details. We use them to trace a payment question, not as a reason to request your wallet password.

Cookies

Our browser cookies can support account continuity, security checks and page settings. Your browser controls can remove or restrict them, although some Legal or account steps may then require another verification.

Account security

Phone verification comes before account access, and unusual access may trigger an additional check. Keep your phone and sign-in details private; support will not ask you to disclose a wallet password.

Record retention

We retain account and transaction records for the period needed to operate the account, address disputes and meet applicable requirements. A removal request may be limited where a record must remain available.

Change requests

You can request a correction, access copy or policy clarification through support chat in your account area. Tell us which record is involved, and we will explain the available Legal route.

Answers About tanhoki Legal Access

These Legal answers address the questions we expect before an Indonesian account is opened or a wallet record is queried. They cover access wording, personal data, cookies, payments, corrections and contact steps, so you can check the relevant position before continuing.

tanhoki Legal covers account conditions, phone verification, data use, cookies, wallet records, policy changes and contact rights. It also explains that access depends on local law and the wording shown on the current page.

Access is available only where local law permits. Before opening an account, read the current Legal terms for your location and complete the required phone verification when the account route asks for it.

Phone verification helps connect an account request with the correct person and reduces mistaken access. We require it before account access, and support may use the verified route when handling a Legal request.

We treat DANA and QRIS references as transaction records used to trace a payment question. Send a receipt reference through the account support route, and never place wallet passwords in a message.

Yes. Use support chat from your account area and identify the detail that needs correction. We may ask for an account check, then explain whether the requested change can be made under the current Legal terms.

Cookies may keep security checks, account continuity and page settings working in your browser. You can restrict them through browser controls, but some account or Legal steps may ask you to verify again.

Start with support chat through the account area and include the relevant date, receipt reference or policy wording. We will route the question to the appropriate account or Legal contact without asking for public disclosure.

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